Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how inifun ("we," "us," "our," "Company," "Platform") collects, uses, stores, shares, and protects personal information from players who access or use the inifun online gaming platform at https://inifun.cam (the "Website" or "Platform"). This Policy applies to all users, registered players, and visitors of inifun services.

By creating an account, accessing the Website, or using any inifun services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must not use the Platform. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of inifun.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account with inifun, you provide personal information including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, government-issued identification number (KTP number for Indonesian residents)
• Contact Information: Residential address, email address, mobile phone number
• Account Credentials: Username, password, security questions and answers
• Financial Information: Bank account details (bank name, account number, account holder name), e-wallet identifiers (OVO, DANA, GoPay account numbers), payment transaction history
• Verification Documents: Copies of identity documents (KTP, passport), proof of address documents (utility bills, bank statements), selfie photographs for identity verification
• Communication Records: Content of support tickets, live chat conversations, emails, and other communications with inifun customer service

2.2 Information Collected Automatically

When you access or use the inifun Platform, we automatically collect certain technical and behavioral information:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, advertising ID)
• Usage Data: Pages visited, games played, bets placed, betting patterns, session duration, feature interactions, click-through rates
• Network Information: IP address, internet service provider, geographic location (country, city derived from IP), connection timestamps
• Cookie and Tracking Data: Information collected via cookies, web beacons, and similar tracking technologies (see Section 8 for cookie details)
• Transaction History: Deposit amounts and timestamps, withdrawal requests, bonus claims, game wins and losses, account balance changes

2.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Payment Processors: Verification status, transaction confirmations, fraud risk scores from BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other payment partners
• Identity Verification Services: Age verification results, identity authentication scores, document validation reports from KYC service providers
• Gaming Partners: Game session data, betting activity, and compliance information from third-party game providers integrated into the inifun Platform
• Fraud Prevention Services: Risk assessments, device fingerprinting data, and suspicious activity alerts from security partners

3. How We Use Your Information

inifun uses collected personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• Creating and maintaining your gaming account
• Processing deposits and withdrawals
• Enabling gameplay across slots, casino, sports betting, and other gaming products
• Calculating winnings, losses, and account balances
• Issuing bonuses, cashback, and loyalty rewards
• Communicating important account notifications and service updates

3.2 Compliance and Legal Obligations

• Verifying your age (21+ requirement) and identity through KYC procedures
• Preventing underage gambling and protecting minors
• Detecting and preventing fraud, money laundering, and other illegal activities
• Complying with anti-money-laundering (AML) regulations and gaming license requirements
• Responding to legal requests from regulatory authorities and law enforcement
• Maintaining transaction records as required by financial regulations

3.3 Platform Security and Integrity

• Protecting the Platform from cyber attacks, hacking, and unauthorized access
• Identifying and preventing bonus abuse, multi-accounting, and collusion
• Monitoring for irregular betting patterns and suspicious activity
• Ensuring fair gameplay and maintaining game integrity
• Investigating disputes and resolving customer complaints

3.4 Marketing and Personalization

• Sending promotional offers, bonus notifications, and tournament invitations (with your consent)
• Personalizing game recommendations based on your preferences
• Conducting customer satisfaction surveys and market research
• Segmenting users for targeted marketing campaigns
• Analyzing player behavior to improve our services and game offerings

4. Legal Bases for Data Processing

inifun processes personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations under the Terms & Conditions, including providing gaming services, processing payments, and managing your account.
• Legal Compliance: Processing is required to comply with legal obligations including age verification, AML regulations, responsible gaming requirements, and regulatory reporting.
• Legitimate Interests: Processing serves inifun's legitimate business interests including fraud prevention, platform security, customer support, and business analytics, balanced against your privacy rights.
• Consent: For marketing communications and certain optional data uses, we rely on your explicit consent which you may withdraw at any time.

5. Data Sharing and Disclosure

inifun does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share personal data only in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers who process data on our behalf under strict confidentiality agreements:

• Payment Processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja, and other payment gateways that process deposits and withdrawals
• Game Providers: Slot studios, live dealer operators, and sports betting data providers that power games on the inifun Platform
• Identity Verification Services: KYC providers that verify your age, identity, and document authenticity
• Cloud Hosting Providers: Companies that host our servers and databases
• Customer Support Tools: Live chat platforms, email services, and ticketing systems used for player support
• Analytics and Marketing Platforms: Tools that help us analyze user behavior and deliver targeted promotions

5.2 Legal and Regulatory Disclosure

We may disclose personal information when required by law or in response to valid legal processes:

• Complying with court orders, subpoenas, or government investigations
• Responding to requests from gaming regulators and licensing authorities
• Cooperating with law enforcement investigations into fraud, money laundering, or other crimes
• Reporting suspicious transactions under AML regulations
• Enforcing our Terms & Conditions and protecting inifun's legal rights

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred to the acquiring entity. You will be notified of any such change and given the opportunity to close your account if you object to the transfer.

6. Data Retention

inifun retains personal information for as long as necessary to fulfill the purposes described in this Policy and comply with legal obligations:

Data Category	Retention Period	Justification
Account Information	Duration of account + 7 years	Legal and regulatory compliance, dispute resolution
Transaction Records	7 years from transaction date	Financial regulations, tax obligations, AML compliance
KYC Documents	7 years from account closure	Regulatory requirements, age verification records
Support Communications	3 years from interaction date	Customer service improvement, dispute resolution
Marketing Consent Records	Until consent withdrawn + 2 years	Demonstrating compliance with marketing regulations

After the retention period expires, personal data is securely deleted or anonymized. Anonymized data (data that can no longer identify you) may be retained indefinitely for statistical analysis and business intelligence.

7. Data Security Measures

inifun implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and inifun servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest (passwords, payment details) is encrypted using AES-256 encryption.
• Access Controls: Employee access to personal data is restricted on a need-to-know basis. All staff undergo security training and are bound by confidentiality agreements.
• Secure Infrastructure: Our servers are hosted in secure data centers with 24/7 monitoring, fire suppression systems, and redundant power supplies.
• Regular Security Audits: We conduct regular penetration testing, vulnerability assessments, and security audits by independent third parties.
• Incident Response Plan: In the unlikely event of a data breach, we have procedures in place to detect, respond, and notify affected individuals in accordance with applicable law.
• Two-Factor Authentication: Optional 2FA is available to add an extra layer of security to your account login.

While we strive to protect your information, no security system is impenetrable. You are responsible for maintaining the confidentiality of your account credentials and should never share your password with others.

8. Cookies and Tracking Technologies

inifun uses cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device that enable us to remember your preferences and track your interactions with the Platform.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function, including session management, security features, and payment processing.
• Performance Cookies: Collect information about how you use the Platform, helping us identify and fix technical issues.
• Functionality Cookies: Remember your preferences (language, currency, game favorites) to personalize your experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertisements and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from using certain Platform features.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction: Limit how we process your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Opt out of data processing for marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: Revoke consent for data processing activities that rely on your consent.

To exercise these rights, contact our Data Protection Officer at [email protected] (plain text only, not a clickable link). We will respond to verified requests within 30 days. Please note that certain rights may be subject to legal limitations (e.g., we cannot delete transaction records required for regulatory compliance).

10. International Data Transfers

inifun operates internationally and may transfer personal data to countries outside Indonesia for processing and storage. When we transfer data internationally, we ensure adequate protection through:

• Contractual clauses requiring recipients to protect data to equivalent standards
• Selecting service providers certified under recognized data protection frameworks
• Implementing technical safeguards (encryption, access controls) for data in transit and at rest

By using inifun, you consent to the transfer of your personal information to our international partners and service providers as described in this Policy.

11. Children's Privacy

inifun does not knowingly collect personal information from individuals under 21 years of age. Our services are intended exclusively for adults who meet the legal age requirement for gambling in their jurisdiction. If we discover that we have inadvertently collected data from a minor, we will immediately delete the account and all associated personal information.

Parents or guardians who believe their child has accessed inifun should contact us immediately at [email protected] (plain text only, not a clickable link). We take underage access seriously and maintain strict age verification procedures to prevent minors from registering accounts.

12. Changes to This Privacy Policy

inifun reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via email, website banner, or account notification at least 30 days before taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Policy. If you do not agree with any modifications, you must close your account before the effective date.

13. Contact Information and Data Protection Officer

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact inifun's Data Protection Officer:

• Email: [email protected] (plain text only, not a clickable link)
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Response Time: We aim to respond to all privacy inquiries within 48 hours

If you are not satisfied with our response to your privacy concern, you may have the right to lodge a complaint with your local data protection authority.